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From Zero CRM to a Fully Operational GTM Platform
Synthflow AI partnered with Elefante RevOps to build their go-to-market operations from the ground up — implementing a multi-hub HubSpot platform with Sales, Marketing, and Service Hub Pro, automating scheduling across time zones, standing up GDPR-compliant workflows, and supporting a seamless domain migration.
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WHAT OUR CLIENTS SAY
“What an amazing team to work with and very knowledgeable on all HubSpot related matters and implementing my business requirements into the system, not only limited to what they are asked but also coming up with solution to help and improve”
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“Working with Elefante RevOps has been a great experience. Pedro and Andre are kind, approachable, and truly easy to work with. They’ve provided valuable solutions and training that have helped us create more efficient processes”
“Colten, Pedro and Team were critical in our migration to HubSpot. Through every part of the onboarding and implementation they have been attentive and valuable. I look forward to continue working with them with future projects”
“As a rep agency we required a ton of customization. Things started a little slow but then picked up. It would have been beneficial to do a deeper dive into our needs and flow before implementation started. Friendly staff who really seemed to care”
Quick Facts
2023
Scale-up
Early Growth
Software / AI
elefante RevOps Solutions Provided
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HubSpot Onboarding
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Admin as a Service
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CRM Architecture
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Workflow Automation
Struggle
Synthflow AI was scaling fast, but their go-to-market infrastructure was struggling to keep up. Without a CRM, structured service workflows, or automated scheduling, the team was relying on manual processes that couldn't support their growth trajectory.
No CRM System
No centralized system to manage leads, track deals, or measure pipeline performance, leaving the sales team without visibility into their funnel.
No Service Infrastructure
Customer support operated without ticket pipelines, SLAs, or feedback mechanisms, making it difficult to track and resolve issues efficiently.
Manual Scheduling
Meeting coordination required back-and-forth across time zones instead of automated round-robin booking, slowing down sales cycles.
GDPR Compliance Gap
As a German-headquartered company, Synthflow needed automated consent tracking and opt-out management that didn't yet exist in their operations.
Compounding the issue, sales, fulfillment, and accounting workflows lived across HubSpot, spreadsheets, and manual processes, which fragmented visibility and made operational reporting difficult to trust.
Solution
Elefante RevOps designed and executed a phased engagement that began with full HubSpot onboarding and evolved into an ongoing Admin as a Service partnership, building Synthflow's entire go-to-market operations layer.
Multi-Hub HubSpot Onboarding
Onboarded Synthflow across Sales Hub, Marketing Hub, and Service Hub Pro simultaneously, including user setup and permissions, account configuration, branding settings, tracking codes, and native marketplace integrations.
Round-Robin Meeting Scheduling
Built a round-robin meeting distribution system for Synthflow's sales team, handling cross-timezone availability, working hours configuration, and fair distribution across team members.
Service Hub Implementation
Stood up a complete service operations layer: ticket pipeline with custom stages, a service chatbot for inbound requests, feedback surveys, snippets for service agents, SLA agreements, and a dedicated team inbox.
Domain Migration Support
Coordinated the full domain transition from synthflow.io to synthflow.ai within HubSpot, including DNS record updates, email domain configuration, meeting link migration, and calendar settings.
GDPR Automation & Compliance
Implemented GDPR-compliant data handling using Supered packages and custom workflows, including consent tracking, opt-out list management, and automated data processing protocols.
Lifecycle Stage Architecture
Designed and implemented lifecycle stage definitions and automation, along with a complete process rebuild covering lead qualification, deal progression, and customer handoff.
Results
The engagement delivered immediate operational impact across Synthflow's entire go-to-market motion:
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3-Hub CRM Launch
Fully configured Sales Hub, Marketing Hub, and Service Hub Pro deployed simultaneously, giving every team a production-ready platform from day one.
Automated Meeting Distribution
Round-robin scheduling replaced manual coordination across time zones, with automated booking flows handling availability and fair distribution for the sales team.
Structured Service Operations
Ticket pipeline, service chatbot, SLA tracking, feedback surveys, and a dedicated team inbox built from scratch — transforming customer support from ad-hoc to systematic.
Zero-Downtime Domain Migration
Full transition from synthflow.io to synthflow.ai coordinated within HubSpot — DNS records, email domains, meeting links, and calendar settings migrated with no service interruption.
Ongoing Partnership
The engagement evolved from HubSpot onboarding into an ongoing Admin as a Service retainer, reflecting strong ROI and continued operational momentum as Synthflow scales.
