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HubSpot’s NEW AI Customer Agent Explained + Quick Demo

Written by Garo Aroian | Nov 20, 2025 6:59:59 PM

Learn how to use HubSpot’s new Breeze AI Customer Agent — the 24/7 AI concierge that can qualify leads, book meetings, answer pricing questions, and even resolve support issues using your CRM data. In this step-by-step shortcut, I’ll break down what the AI Customer Agent actually is, how it works across sales, marketing, and service, and how to turn it on in your own HubSpot portal.

What you’ll learn in this video:
 - What the Breeze AI Customer Agent is — and why it’s such a big deal
 - How the agent qualifies leads, books meetings, and answers sales questions
 - How it resolves support issues using real customer context
 - When you should or shouldn’t use it inside your business
 - How to activate it and customize your own AI agent in Breeze Studio
 - Key tips so you don’t run into the common pitfalls

Whether you're scaling a startup, running a busy sales team, or trying to deliver faster support, this shortcut will help you put AI to work inside HubSpot without losing your personal touch.